ProtonVPN FAQ

Step-by-step answers on download, usage, privacy and speed.

Is ProtonVPN free?+
  1. ProtonVPN offers a permanently free plan with no credit card required, unlimited data and no time limits.
  2. The free plan covers core nodes in the US, Netherlands and Japan for daily browsing and basic privacy.
  3. Paid plans unlock all 8700+ servers across 100+ countries with higher speeds and more exit choices.
  4. Both free and paid plans share the same no-logs policy; privacy standards are never reduced for free users.
  5. You can start free and upgrade anytime in your account dashboard when you need more nodes.
  6. Summary: free plan suits daily use, paid plans suit users needing more speed and locations.
Does ProtonVPN log my browsing history?+
  1. No. ProtonVPN enforces a strict no-logs policy, recording no timestamps, browsing history or real IPs.
  2. This policy is bound by Swiss federal law; Switzerland joins no intelligence-sharing alliances, leading globally in privacy.
  3. Since 2020, ProtonVPN has undergone multiple independent third-party audits with public reports verifying the no-logs claim.
  4. Accounts keep only necessary info like signup email for service management, encrypted and never used for ads or tracking.
  5. Even under legal requests, the system stores no logs, so there is no user activity data to hand over.
  6. Summary: from law, technology and audit, ProtonVPN ensures your privacy is never recorded.
Which devices does ProtonVPN support?+
  1. ProtonVPN supports Windows, macOS and Linux desktop systems with native, clean clients.
  2. Mobile covers iOS and Android, plus Android TV and Chromebook, covering all your devices.
  3. One account connects up to 10 devices simultaneously for family and personal multi-device scenarios.
  4. For routers, OpenVPN and WireGuard config files route the whole home through an encrypted tunnel.
  5. All clients offer English UI, modest package size and wizard-based setup completed in two minutes.
  6. Summary: from phone to TV, desktop to router, ProtonVPN achieves full device coverage.
Does ProtonVPN slow my internet?+
  1. Any VPN adds latency from encryption, but ProtonVPN minimizes it through technical optimization.
  2. The WireGuard protocol, with lean code and efficient handshakes, cuts latency versus legacy OpenVPN.
  3. 8700+ high-speed servers worldwide auto-select the best node to avoid detours and ensure quality.
  4. Paid users can enable 10Gbps dedicated servers for smooth 4K video and online gaming.
  5. If lag occurs, switch to a nearby node or enable NetShield to reduce ad loading and free bandwidth.
  6. Summary: choose a nearby node with WireGuard and most users feel no speed loss.
How do I download and install ProtonVPN?+
  1. Visit the ProtonVPN download center and pick your platform (Windows/macOS/Android/iOS/Linux) button.
  2. Click to get the official installer, run it and follow prompts — no special configuration needed.
  3. On first launch, register an account with just an email; no phone or credit card required.
  4. After login, the client lists global servers; click Quick Connect to auto-select the fastest node.
  5. Once connected, the client shows connection status, exit node and protocol, meaning protection is active.
  6. Summary: download → install → register → login → connect, five steps to first secure connection.
Does ProtonVPN protect public Wi-Fi?+
  1. Yes. Enabling ProtonVPN on public Wi-Fi routes all traffic through an encrypted tunnel, immune to sniffing.
  2. Cafe and airport hotspots often host man-in-the-middle attacks, exposing passwords and payments.
  3. ProtonVPN AES-256 encryption turns intercepted data into gibberish, unrecoverable to attackers.
  4. With NetShield, malicious sites are also blocked, adding a second layer against phishing.
  5. Make it a habit: enable ProtonVPN before connecting to any public Wi-Fi, then enter credentials.
  6. Summary: public Wi-Fi is risky; ProtonVPN is an effective way to protect your data.

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